CustomerOps Cloud
Solutions/Enterprise
Enterprise

Enterprise-grade operations. Without the enterprise complexity.

Multi-brand, multi-workspace, single platform. Full audit trail. SOC 2 Type II compliant.

12–18mo

Typical timeline for enterprise support tool migrations — CustomerOps Cloud deploys in weeks

100%

Audit coverage on every ticket action, SLA change, and configuration update. Required for compliance.

3+

Average number of separate tools enterprise teams use to do what CustomerOps Cloud does in one platform

Built for the challenges you actually face.

SSO / SAML integration

Connect your existing identity provider. Okta, Azure AD, and Google Workspace supported out of the box. Full SCIM provisioning available.

Security

Multi-workspace isolation

Each brand or game lives in an isolated workspace with its own agents, queues, SLAs, and escalation paths — all under one org umbrella.

Architecture

Advanced audit logging

Immutable event log for every action taken across your entire organisation. Export to SIEM, S3, or your data warehouse.

Compliance

Security review took four days. That alone was remarkable. We've been running CustomerOps Cloud across three studios for six months and the audit trail has been exactly what our compliance team needed.

DL
David Lim
CTO, Nexus Entertainment Group
4 days
Security review time
3 studios
Under one platform
100%
Audit coverage
14-day free trial

Ready to consolidate your operations stack?

Talk to our enterprise team. Custom SLA contracts and dedicated infrastructure available.

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